For booking directly through Jane, please visit this link:

https://brittanymaccartneycounselling.janeapp.com/admin

For any inquiries or questions regarding scheduling, please email me at: BrittanyMacCartneyCounselling@gmail.com

Yes, your session is confidential and all information is strictly held in confidence. However, there are limitations such as risk of harming others, risk of harming self, risk of child abuse, if I receive a subpoena from a court of law.

Please contact your insurance provider directly. If you are located in BC, you will be seeking coverage for an RCC = (Registered Clinical Counsellor). If you are located in ON, you will be seeking coverage for a RP (Qualifying) = (Registered Psychotherapist (Qualifying)).

I do not provide direct billing to insurance, but I provide receipts that can be submitted to your insurer following our session.

I offer individual and couples counselling priced at:

$175 for a 50 minute individual session and $250 for an 80 minute individual session.

$200 for a 50 minute couples session and $285 for an 80 minute session.

Location:

I am currently only offering virtual appointments for residents of British Columbia and Ontario. I anticipate opening an in-person office in Ottawa, ON in the winter of 2026.

Availability:

• Sundays 10-2pm PST

• Tuesdays 12-6:30pm PST

• Wednesdays 2-6pm PST

• Fridays 12-6:30pm PST

Your session time is held exclusively for you. In the case of a cancellation within 48 hours of your appointment, your credit card will be charged the full fee.

Not at all. I am a general counsellor first and foremost. I am comfortable and happy to talk about things other than sex. Topics I have worked with frequently outside of sexual concerns include: eating disorders, anxiety, transition periods, family dynamics, friendships, etc

I like to describe sex therapy as good ole classic therapy, but with specialized knowledge around sexuality and intimacy that I’m privileged to share with clients.

I often explain it with a metaphor: imagine therapy as a computer screen, where sexual concerns make up only a few pixels. While those pixels may feel incredibly painful, overwhelming, or all-consuming, my role is to zoom out and look at the whole screen in order to understand what may be contributing to distress within those sex-related pixels.

Because of this, sex therapy often looks much like other forms of therapy. Together, we may explore many aspects of your life both related and unrelated to sex, as all of it helps me better understand how these concerns developed, what may be keeping them in place, and how we can work together toward greater relief, empowerment, connection, and joy.

I bring honesty, compassion, directness, and humor into the therapy room. I believe laughter can help ease tension and create lightness during difficult conversations, while also being transparent and honest about what I believe is going on and how you as a client may take steps to improve/look at things differently.

Due to regulations in different provinces and countries I am only able to work with clients who currently live or have a permanent address in BC or ON, Canada or one of the unregulated provinces (i.e., Manitoba, Newfoundland and Labrador, Saskatchewan, Yukon, and Nunavut).